Half-time for digital switch over

The UK is more than half way to digital switch over. Consumers that receive their TV signal via an aerial rather than cable or satellite will be able to access more than 15 channels and as many as 40 depending on their proximity to a transmitter.

The switch to stronger digital signals means extra channels, including high-definition Freeview services, and much improved reception.

In the last two weeks transmitters in the Midlands, Oxfordshire, Stoke and Newcastle-under-Lyme and Yorkshire have been switched over. By the end of 2011 include 11 out of the 15 TV regions, 80 per cent of transmitter sites and 65 per cent of the population.

But despite the investment in regional awareness building campaigns research conducted by ANT shows that consumers face confusion when looking to buy a new TV.

For example Freeview HD has been promoted ahead of digital switch-over but when asked whether an HD television with built-in Freeview would deliver Freeview HD, not one member of staff identified that in order to take advantage of this the viewer must live in a HD-enabled area.

Many retailers stopped the sale of analogue TV sets in 2010 with the launch of the digital switchover but it’s essential that retailers take responsibility for the education process as well, helping consumers understand how these new devices work, to ensure they are getting the most out of new digital TV technologies. We need to get the building blocks in place to so we can look to develop more personalised TV services to the consumer.

Humax Launches New TV Portal with ANT Galio Platform

Humax ran an over-the-air update to its HDR-FOX T2 Freeview+ HD set-top boxes in the UK over the weekend. The update included adding ANT Galio Platform to facilitate it’s new TV Portal, you can read the full announcement here.

The Portal includes a range of TV services including Flikr, BBC iPlayer, Wiki@TV and internet radio and will also be made available on Humax HD-FOX T2 set-top boxes soon. The team at Tech Radar got it’s hands on the new portal a few days early, you can read the review here.

Consumers get to grips with HD technology

Freeview has announced that around 642,000 homes are now watching high definition (HD) Freeview transmissions. Whilst consumers are clearly taking to new TV technologies, retailers need to give them a helping hand so they can get the most out of the wealth of TV services that are now available.

We conducted a mystery shopper exercise at the end of last year and found that the majority of the UK’s leading high street retailers had a distinct lack of knowledge of Freeview. A key concern was that despite the heavy promotion of Freeview HD last year, not one member of staff pointed out that the viewer must live in a HD-enabled area in order to receive HD content. And a third of retailers didn’t even have a staff member available to advise consumers on these new TV technologies.

There still seems to be a divide between exciting technology advances and what is being used and understood by the consumer. The building blocks have been put in place but the TV industry as a whole needs to focus on educating consumers so that they can get the most out of their viewing experience.